--- title: Hotel Policies | The Waypoint description: Explore our hotel policies on cancellations, check-in requirements, and guest responsibilities to ensure a smooth and enjoyable stay at The Waypoint. --- [Skip to content](https://thewaypointrehoboth.com/hotel-policies#main-content) ![The Waypoint](https://40136967.fs1.hubspotusercontent-na1.net/hub/40136967/hubfs/The%20Waypoint/Images/Waypoint_Primary_Black.png?width=204&height=44&name=Waypoint_Primary_Black.png "The Waypoint") [![The Waypoint](https://40136967.fs1.hubspotusercontent-na1.net/hub/40136967/hubfs/The%20Waypoint/Images/Waypoint_Primary_White.png?width=204&height=44&name=Waypoint_Primary_White.png "The Waypoint")](https://thewaypointrehoboth.com/) ![The Waypoint](https://40136967.fs1.hubspotusercontent-na1.net/hub/40136967/hubfs/The%20Waypoint/Images/Waypoint_Primary_Black.png?width=204&height=44&name=Waypoint_Primary_Black.png "The Waypoint") ![The Waypoint](https://40136967.fs1.hubspotusercontent-na1.net/hub/40136967/hubfs/The%20Waypoint/Images/Waypoint_Primary_White.png?width=204&height=44&name=Waypoint_Primary_White.png "The Waypoint") [![The Waypoint](https://40136967.fs1.hubspotusercontent-na1.net/hub/40136967/hubfs/The%20Waypoint/Images/Waypoint_Primary_White.png?width=204&height=44&name=Waypoint_Primary_White.png "The Waypoint")](https://thewaypointrehoboth.com/) - [About](https://thewaypointrehoboth.com/about) - [Rooms & Suites](https://thewaypointrehoboth.com/rooms-suites) - [Rehoboth Guide](https://thewaypointrehoboth.com/things-to-do) - [Location](https://thewaypointrehoboth.com/location) - [Group Bookings](https://thewaypointrehoboth.com/group-bookings) - [Offers](https://thewaypointrehoboth.com/offers) - [About](https://thewaypointrehoboth.com/about) - [Rooms & Suites](https://thewaypointrehoboth.com/rooms-suites) - [Rehoboth Guide](https://thewaypointrehoboth.com/things-to-do) - [Location](https://thewaypointrehoboth.com/location) - [Group Bookings](https://thewaypointrehoboth.com/group-bookings) - [Offers](https://thewaypointrehoboth.com/offers) Check Availability - [FAQ](https://thewaypointrehoboth.com/faq) - [Hotel Policies](https://thewaypointrehoboth.com/hotel-policies) - [Privacy Policy](https://thewaypointrehoboth.com/privacy-policy) - [Contact](https://thewaypointrehoboth.com/contact) - [FAQ](https://thewaypointrehoboth.com/faq) - [Hotel Policies](https://thewaypointrehoboth.com/hotel-policies) - [Privacy Policy](https://thewaypointrehoboth.com/privacy-policy) - [Contact](https://thewaypointrehoboth.com/contact) ![The Wallace Insider - The Wallace Hotel Upper West Side NYC](https://40136967.fs1.hubspotusercontent-na1.net/hubfs/40136967/The%20Waypoint/Images/bg-waypoint-insider.png) ### Waypoint Insider - Become a Waypoint Insider for exclusive promotions, events, and news. Sign Up Menu Check Availability # Hotel Policies **Cancellation Policy** For any reservation cancellation (excluding bookings made on a non-refundable rate), we must receive 72 hours notice prior to your confirmed arrival in order to receive your deposit. If any cancellation is made within 72 hours of your stay, regardless of the reason, your deposit will be non-refundable (though you are always welcome to send a friend or family member in your place). Any change-of-dates request (including shortening a reservation) must be made 72 hours prior to your confirmed arrival and is subject to availability and minimum stay restrictions. Within 72 hours prior to arrival, deposits are non-refundable and no changes can be made to the reservation. After check-in, a shortened stay will remain charged in full per the original reservation. For group room blocks of four rooms or more, please refer to the group contract for the applicable cancellation policy. **Check-In/Check-Out Times** Check-in is available after 4pm, and check-out is at 11am. For late arrivals or special accommodations, please contact us directly. *\*Note: You will see a pre-authorization for $100 on your card at check in. This is a temporary hold and will be returned to you within 5-7 business days after check out.* **Check-In Minimum Age** Guests must be 21 years or older to check in at The Waypoint, unless prohibited by applicable laws. **Accessibility** Please see the accessibility page of our website for complete details on accessibility features on our website. If you have questions about the accessibility features of our property, please give us a call at (302) 251-6232 **Room Occupancies & Additional Persons** Most of our rates are based on double occupancy unless otherwise noted in [room descriptions](https://thewaypointrehoboth.com/rooms-suites). Extra guests (where they can be accommodated in rooms with extra beds or pull-outs) will be charged an additional fee of $50 per person per night, including children and infants. **Pets & Service Animals** The Waypoint does not allow pets or therapy animals. However, service animals are allowed, which are protected under the Americans with Disabilities Act. **Violating this policy will incur a $250 charge**. **Housekeeping** We offer a daily housekeeping service of your room. Should you be in need of anything specific during your stay with us, please feel welcome to text or let one of our Guest Experience team members know. **Alcohol Policy** Guests must be 21 years of age or older to consume alcohol. As our common spaces are used by all guests, we ask everyone to drink responsibly and be considerate of others around them. **The Waypoint is a Non-Smoking Hotel** The Waypoint is 100% smoke, vape, and flame-free. A $250 cleaning surcharge will be imposed on any room where guests have burned candles, smoked (including e-cigarettes), or vaped in their room or anywhere on property. **Firearms Policy** At our hotel, we prioritize the safety and comfort of our guests and staff. To ensure everyone's well-being, we have a policy regarding firearms on our premises. We understand that guests may have valid reasons for possessing firearms, so our policy aims to balance safety and respect for legal rights. For the safety of all, we do not permit the open carry of firearms on our property, regardless of local laws. While we respect the rights of guests who are legally allowed to have firearms, we require them to follow specific guidelines: - Firearms must be securely stored in a locked, hard-sided container provided by the guest while on our property. - When not in use, firearms should be safely stored in the guest's room or vehicle. - Failure to comply may result in being asked to leave the hotel. This policy applies to all guests, except for on-duty law enforcement and military personnel. For any inquiries about this policy, feel free to contact us. We're here to ensure a safe and enjoyable stay for everyone. **Guest Responsibility** While accidents do happen, guests will be financially responsible for damages due to gross negligence. ![The Waypoint](https://40136967.fs1.hubspotusercontent-na1.net/hub/40136967/hubfs/The%20Waypoint/Images/Waypoint_Primary_White.png?width=204&height=44&name=Waypoint_Primary_White.png "The Waypoint") ### Don’t Miss A Thing - [About](https://thewaypointrehoboth.com/about) - [Rooms & Suites](https://thewaypointrehoboth.com/rooms-suites) - [Rehoboth Guide](https://thewaypointrehoboth.com/things-to-do) - [Location](https://thewaypointrehoboth.com/location) - [Group Bookings](https://thewaypointrehoboth.com/group-bookings) - [Offers](https://thewaypointrehoboth.com/offers) - [FAQ](https://thewaypointrehoboth.com/faq) - [Hotel Policies](https://thewaypointrehoboth.com/hotel-policies) [(302) 251-6232](tel:+13022516232) [stay@TheWaypointRehoboth.com](mailto:stay@TheWaypointRehoboth.com) [37239 Rehoboth Ave., Rehoboth Beach, DE 19971](https://maps.app.goo.gl/bBWTGvcbDFHiMA5U6) [Follow us on Facebook](https://www.facebook.com/thewaypointrehoboth) [Follow us on Instagram](https://www.instagram.com/the_waypoint_rehoboth/) The Waypoint. © 2026 All Rights Reserved [Hotel Website Design Agency – Gourmet Marketing](https://www.gourmetmarketing.net/?utm_source=Footer&utm_medium=Client&utm_campaign=The+Waypoint&utm_id=Refferal)![Gourmet Marketing](https://21529253.fs1.hubspotusercontent-na1.net/hub/21529253/hubfs/Website/gmktg-footer-logo.png?width=21&height=21&name=gmktg-footer-logo.png)